FAQs

Loft insulation works by creating a thermal barrier in your attic, preventing heat from escaping in the winter and keeping your home cooler in the summer. This helps maintain a more comfortable temperature and reduces the need for heating and cooling. As a result, you save on energy bills, make your home more energy-efficient, and reduce your carbon footprint.

Loft insulation is suitable for most homes, including houses with pitched or flat roofs. However, the type and thickness of insulation may vary based on your home’s specific design and requirements. Our expert assessors will determine the most suitable insulation solution during the survey.

Installation time can vary depending on the size and complexity of your loft, but most projects are completed within a day or two. Our professional installers work efficiently to minimise disruption to your daily routine. We take care to ensure a clean and tidy installation process, and you can continue with your normal activities during the work.

Yes, there are often government grants and incentives available to encourage energy-efficient home improvements like loft insulation. Depending on your location and eligibility, you may qualify for grants or schemes such as the ECO (Energy Company Obligation) or local energy-saving programs. We can help you navigate these opportunities and guide you through the application process to maximise your savings.

Double-glazed windows offer superior insulation by trapping a layer of air or gas between two glass panes, reducing heat loss and noise transmission. They enhance energy efficiency, increase home comfort, and contribute to lower heating and cooling costs compared to single-glazed windows.

The lifespan of windows can vary depending on factors like materials, quality, and maintenance. Generally, well-maintained windows can last 15 to 20 years or more. If you notice drafts, condensation between panes, or visible damage, it may be time to consider replacement for improved energy efficiency and aesthetics.

Low-E (Low Emissivity) glass has a special coating that reflects heat and harmful UV rays while allowing natural light to enter. This reduces solar heat gain in the summer and heat loss in the winter, making your home more energy-efficient, comfortable, and protecting furnishings from UV damage.

Absolutely! Custom window options are available to suit your home’s architectural style and design preferences. You can choose from various materials, finishes, and styles, ensuring your windows complement your home’s aesthetics while providing the desired functionality, whether it’s a classic look or a modern design.

It’s advisable to consider a new boiler when your current one is over 15-20 years old or if you’ve been experiencing frequent breakdowns, increased energy bills, or reduced heating efficiency. Upgrading to a new boiler can improve energy efficiency and reliability.

The best boiler type depends on your heating needs and available space. Combi boilers are space-saving and provide hot water on-demand, ideal for smaller homes. System and regular boilers are suitable for larger properties with multiple bathrooms. A professional assessment can help determine the right type for your home.

The duration of a boiler installation varies based on factors like the type of boiler, the complexity of the installation, and your home’s existing heating system. On average, a straightforward replacement can take 1-2 days, while more complex installations may require a bit longer.

Before installation, ensure clear access to the installation area and remove any obstacles. Make sure the installation team has access to water and power. It’s also a good idea to discuss any specific requirements or questions with your installer beforehand to ensure a smooth process.

Electric storage heaters work by storing heat during off-peak electricity hours when rates are lower. They use electric elements to heat special heat-retaining bricks or materials inside the heater. The stored heat is then gradually released throughout the day, providing warmth and comfort in your home.

Electric storage heaters can be energy-efficient when used correctly. They take advantage of cheaper electricity tariffs during off-peak hours, which can lead to cost savings. However, proper sizing and control settings are essential to maximise their efficiency. Modern models often come with programmable timers and controls to optimize heat storage and release.

Yes, you can typically adjust the heat output of electric storage heaters using controls and settings. These controls allow you to regulate the amount of heat stored and released. Some models even offer advanced features like programmable timers and thermostats, providing flexibility to customise your heating schedule and temperature.

Electric storage heaters are suitable for many types of homes, particularly those with a consistent daily heating schedule. However, their effectiveness can vary based on factors like insulation, room size, and usage patterns. It’s essential to consult with a heating professional to determine if electric storage heaters are the right choice for your specific heating needs and property.

Solar panels work by capturing sunlight and converting it into electricity using photovoltaic cells. These cells, typically made of silicon, generate a direct current (DC) when exposed to sunlight. An inverter then converts this DC electricity into alternating current (AC), which is used to power your home’s appliances and lighting.

Solar panels have a long lifespan, often ranging from 25 to 30 years or more. They typically come with warranties that guarantee a certain level of performance over this period. While their efficiency may decrease slightly over time, most panels continue to generate electricity effectively for many years.

Yes, solar panels can still generate electricity on cloudy or rainy days, although their output will be reduced compared to sunny days. They rely on daylight, not just direct sunlight, to produce power. Additionally, excess energy generated during sunny periods can be stored in batteries for use during less sunny times.

Yes, there are a wide range of grants available for properties in the UK, most covering 100% of the install cost. You can also access funding if you’re currently renting a property.

An Air Source Heat Pump works by transferring the heat from the outside air to water. Heat from the air is absorbed into a fluid which then passes through a heat exchanger and into the heat pump. This then heats the water you use for you home.

Yes, modern air source heat pumps are designed to work efficiently even in cold climates. They can extract heat from the air even when the outdoor temperature is below freezing. However, the efficiency of the heat pump may decrease in extremely cold conditions, and supplementary heating may be required.

The typical lifespan of an air source heat pump is around 15 to 20 years, although well-maintained units can last longer. Regular maintenance and servicing can help extend the lifespan and ensure optimal performance.

In most cases, air source heat pumps do not require a backup heating system. However, in extremely cold climates, it’s common to have a supplementary heating source, such as electric resistance heating or a furnace, to provide additional warmth during the coldest days of the year. This backup heating system is often used as a secondary source of heat when needed.

Central heating controls are devices and systems that allow you to regulate and manage your heating system. They typically include thermostats, timers, and programmable controllers. These controls enable you to set temperatures, create heating schedules, and control when and how your heating system operates, ensuring comfort and energy efficiency.

Central heating controls help reduce energy consumption by allowing you to fine-tune your heating system’s operation. You can schedule heating to match your daily routine, turn off or lower the temperature when you’re away, and adjust settings remotely. This level of control can lead to significant energy savings and lower heating bills.

In many cases, yes. Most heating systems can be retrofitted with central heating controls, such as programmable thermostats or smart thermostats. However, it’s essential to consult with a heating professional to ensure compatibility and proper installation for your specific system.

Smart thermostats are a type of central heating control. They offer additional features, such as remote control via smartphone apps, learning capabilities, and integration with smart home systems. While they provide the same basic functions as traditional central heating controls, smart thermostats offer added convenience and advanced features for optimising heating efficiency.